The Disney Adventure

The Disney Adventure
The Cinderella Castle!

Sunday, September 26, 2010

Sales

It's been a while because we've been working like crazy again. 19 hour shifts, 2 hours sleep, 16 hour shifts, etc. It's been wearing on all of us banquets crew pretty hard. I'm definitely excited to come home to my 12 hour days..it'll be a welcome break. The other day I got to spend a day in the catering and sales department with the sales manager. It was so much fun, I think it's right up my alley! We did things like site inspections, where we take people who are thinking of booking with us on tours of the banquet rooms and guest rooms. The sales manager even let me take a couple who's planning their wedding through on a tour all by myself!! It was such a great opportunity!! I loved it. I think that I'd prefer conferences to sale though. The conferences ladies book all our big conferences and people who plan conferences have been doing it for a long long time. So they know exactly what they want. They are often very picky about things, but they know exactly what they want. As long as you give them exactly what they want, they're happy. On the sales side of things the girls have to deal with brides planning the biggest day of their lives, or christmas party planners or high school graduation planning. A majority of those people have never planned anything in their lives and are now planning huge events and get very stressed out. I think I'd prefer to deal with the picky perfectionists who know what they want. I'm not a huge party planner type person and get annoyed with people who don't know exactly what they want. I also got a chance to see the computer system from a different side, I've seen how to use the system from the banquet department, but the other side is the sales side where they build the BEO's (Banquet Event Orders) and make alterations and build client folders, etc. It was a really great learning experience.

I also got to work in Eden some more. It was such a great time. The head sommalier brought in  bottle of wine for us to taste before we opened the restaurant and had a sheet for us to fill out with the characteristics that we though the wine had. There were about 12 different questions to answer about the wine, finishing up with where we thought it was from and how much we thought it was worth. I was pretty pleased with myself, I got most of the same answers that the sommaliers got. A few were off, obviously, but for the most part, I was in the right direction!! Hooray for me! Working there has been so much fun and such an amazing opportunity for me. I've learnt so much from all the staff there. Also, I went to dinner with some friends in Eden and had such an amazing time. I took pictures and everything, so I'll post those later!! Also I'll post some photos of me in my Eden suit!! Fancy!!

Almost home time, I sure do miss D-Ho and all my HMGT friends, I can't wait to go home!!

Saturday, September 11, 2010

The final sleep

So I slept in hardcore last night, which felt really really good!!! I don't work until tonight at the nightclub and I was determined to actually get a little bit of sleep for once. My insomnia has been really really bad lately. Partly because it's always bad but then also because I never get to stay asleep once I get there because I've been working at 5:30 am. So today I slept in. Tomorrow is the race for a cause in Canmore. My friend Lucas is driving me and the girls out there (so they can cheer me on!!!) and then the big group takes over my life until wednesday. I'm putting in my notice at the nightclub tonight, which means I'm that much closer to leaving!! Hooray!! I can't wait to come home. I just found out the other day that if I want to do the Disney thing then I need to take an extra course this semester, which means that my course load will be heavy but it'll be soooo worth it. I feel really focused and like I have a distinct goal in mind and when I get focused like that there's no stopping me. I feel a fantastic semester coming on!!!

Thursday, September 9, 2010

Hello, concierge, how may I help you?

I had so much fun on the bell desk today. The owner of the resort is in town right now which is putting a little pressure of everyone but despite that we had so much fun!! I set off a car alarm, always amusing. That was quickly recovered from. I also drove like a million trucks today. For some reason everything I got was massive. Always a good time. I think the winner of the day was either the Hummer or the GMC Envoy. Actually, the Envoy was my fave. So much room but not too crazy big like a suburban. I just love the bell desk. I got referred to at the 'strong bellwoman' this morning. So cute. The doorman asked this couple if they needed help with their bags and the woman was like 'no, the strong bellwoman has them'. I was so flattered!

OH!! I'm in Eden again next saturday!! So exciting!! I love it there!! I get to work a full shift this time! So fun.

Officially tapering down for the race on sunday, it's making me a little crazy.

Oh, getting ready for a HUGE week tomorrow. One of our biggest groups is in next week. They're a  oil company and they spend a whole lot of money and we work for literally 4 days straight. For 3 days in a row we all have BLD shifts (breakfast, lunch, and dinner). And then a break on thursday. Big week!

Tuesday, September 7, 2010

Eden!!!

SOOOOO Eden was so much fun. I got to seat guests and talk to them and make thank you cards and check menus. For such a high end restaurant the staff are surprisingly laid back. I imagine it helped a lot that I already know all the staff so I didn't have to play the 'getting to know you' game like you would at a new job. Everyone is so awesome and it's such a small staff that everyone is really close. I learned about using their computer system, which I had already used before because of working the bell department. It was an amazing experience because the service standards are so high there and the staff are all so experienced and professional. I really had a great time. The head sommalier sounds like he's going to have me back to work next time they need another person!! Yay!! I also have a picture of me in my blazer and skirt that I'll post eventually.